Privacy Policy

Last updated: November 11, 2025

EZCommerce US, LLC (collectively, “EZCommerce,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, communicate with us, or engage our services.

By using our website or providing personal information, you agree to this Privacy Policy.

1) Who is the controller
EZCommerce US, LLC27 Mauchly, Suite 207, Irvine, CA 92618, USAEmail: info@ezcommerce.co
If you are in the EEA or UK, EZCommerce is the controller of your personal data for the purposes described here.

2) Scope
This Policy applies to:Visitors to our websites and pages we controlProspective clients and business contacts who interact with usClients that enter into an Agreement with us and their authorized users

This Policy does not apply to third-party websites, platforms, or tools that we do not control.

3) Personal information we collect
Information we collect depends on your relationship with us and your choices.

Information you provide
Contact and business details, for example name, company, job title, email, phone
Account access you choose to grant for platforms and tools that we manage on your behalf
Content you upload or send to us, for example creative assets, product data, support requests
Billing and payment details you choose to share, which may be processed by our payment providers

Information collected automatically
Device and usage data, for example IP address, browser type, operating system, pages viewed, links clicked, and timestamps
Cookies and similar technologies used for site functionality, analytics, and advertising measurement
Approximate location inferred from IP address

Information from third parties
Business contact information from trusted partners, referral sources, or public databases
Platform metrics and reports when you grant us access to your accounts
We do not knowingly collect information from children under 13 and our site is not directed to children.
4) How we use personal information
We use personal information to:
Provide, operate, and improve our websites and services
Communicate with you about inquiries, proposals, and service updates
Configure analytics and advertising tools at your direction
Process payments and manage billing through our providers
Detect, prevent, and investigate fraud, abuse, security risks, and violations of our terms
Comply with legal obligations and enforce our rights
With your consent, send marketing communications that you can opt out of at any time

5) Legal bases for processing, EEA and UK
Where GDPR applies, we process personal data under one or more of these bases:
Performance of a contract or steps taken at your request
Legitimate interests, for example to secure and improve our services, market to business contacts, and manage relationships, balanced against your privacy interests
Consent, for example for certain cookies or marketing communications
Legal obligations

You may withdraw consent at any time, which will not affect prior processing.

6) Cookies and similar technologies
We use cookies and similar technologies to operate the site, understand engagement, and, where applicable, measure or personalize ads.
Your choices
Browser settings can block or delete cookies, which may impact site functionality
Where required, our site presents a cookie banner and preference tool to manage consent
You can opt out of certain analytics or advertising cookies via the preference tool or platform-specific settings

Do Not Track signals are not honored due to a lack of industry consensus, but you can use the controls above.

7) How we share personal information
We share personal information with:
Service providers and subprocessors that help us operate our websites and deliver services, for example hosting, analytics, security, support, creative, billing, and communication tools
Advertising and analytics partners if you accept the relevant cookies or where lawful
Professional advisers, insurers, and auditors
Law enforcement, regulators, or courts when required by law or to protect rights, safety, and security
Parties to a business transaction, for example a merger, acquisition, or asset transfer, subject to appropriate safeguards
We do not sell your personal information for money. We may share limited identifiers and internet activity with advertising partners for cross-context behavioral advertising when cookies are enabled. See Section 12 for California rights, including the right to opt out of sale or sharing.

8) International transfers
We operate in the United States and may transfer personal information to countries that may not provide the same level of data protection as your home country. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, to protect personal data transferred internationally.

9) Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide services, comply with legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context. When retention is no longer required, we delete or anonymize the data.

10) Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

11) Your choices and rights

Marketing opt out
You can opt out of marketing emails at any time by using the unsubscribe link or by contacting us.

Cookies
Use our cookie preferences tool or your browser settings to manage cookies.

Access, correction, deletion, and portability
Depending on your location, you may have rights to request access to your data, correction, deletion, restriction, or a copy in a portable format. To exercise rights, contact info@ezcommerce.co. We may need to verify your identity before acting on a request.

Authorized agents
Where permitted by law, you may use an authorized agent to submit a request. We will verify the agent’s authority and your identity.

12) California privacy disclosures
This section applies to California residents under the California Consumer Privacy Act, as amended by the CPRA.

Notice at collection, categories we collect
Identifiers, for example name, email, IP address
Commercial information, for example service history and billing records
Internet or other electronic network activity, for example usage data and cookie information
Professional or employment related information, for example role and company
Inferences drawn from the information above to improve our services
We collect these categories for the purposes described in Sections 4 and 6.

Sensitive information
We do not intentionally collect sensitive personal information as defined by the CPRA, other than limited account credentials you choose to provide so we can manage platforms on your behalf. We use such credentials only to perform the services you request.

Retention
We keep personal information as described in Section 9.

Disclosure for business purposes
We disclose personal information to service providers for business purposes such as hosting, security, analytics, communications, support, and billing.

Sale or sharing
We do not sell personal information for money. We may share identifiers and internet activity with advertising partners for cross-context behavioral advertising when you enable such cookies. You may opt out of sale or sharing at any time by using our cookie preferences tool or by emailing info@ezcommerce.co with the subject line, Do Not Sell or Share My Personal Information.

Your CPRA rights
Right to know and access.
Right to delete.
Right to correct.
Right to opt out of sale or sharing.
Right to limit the use and disclosure of sensitive personal information.
Right to non-discrimination for exercising your rights.

Submit a request at info@ezcommerce.co. We will verify and respond as required by law.

Shine the Light
California Civil Code Section 1798.83 permits residents to request information about the sharing of certain personal information with third parties for their direct marketing. We do not share personal information in this manner.

13) Children’s privacy
Our websites and services are intended for business users. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.

14) Third-party links and platforms
Our website may link to third-party websites or integrate third-party tools. This Policy does not apply to those sites or tools. Review their privacy policies to understand their practices.

15) Changes to this Policy
We may update this Policy from time to time. The updated version will be posted with a new effective date. If changes materially affect you, we will provide additional notice where required.

16) Contact us
Questions about this Policy or your privacy rights: Email: info@ezcommerce.co Mail: EZCommerce US, LLC, 27 Mauchly, Suite 207, Irvine, CA 92618, USA

Answers to your top questions

Find clear, practical answers to the most common questions about our e-commerce services, process, and support.

What services do you offer?

We provide end-to-end marketplace management, advertising, analytics, and D2C support. Our team covers strategy, creative, media buying, operations, and reporting for brands selling on Amazon and their own stores.

How do you work with clients?

We start with a detailed audit and goal alignment, then create a 90-day plan. Weekly updates, transparent reporting, and a dedicated team ensure steady progress and clear next steps.

Which marketplaces and platforms do you support?

We support Amazon (1P and 3P), Walmart, Shopify, WooCommerce, and integrate with internal teams or act as your external e-commerce department. Our approach adapts to your business model and category.

What makes your approach different?

Our plug and play stack gives clean tracking and clear decisions: GTM and GA4 with CAPI, AMC cohort toolkits, product level P and L, and a replenishment planner tied to FBA, WFS, and 3PL routing. We grow across four pillars — Traffic, Conversion, Inventory, Profitability — so media, CRO, pricing, and stock move together. And we run Amazon, Walmart, and D2C in a single cadence with a 90 day roadmap, a weekly MMM view, and biweekly governance. One plan. One team. Predictable execution.

Still have questions?

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CONTACT OUR TEAM

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Have a question? Email us at info@ezcommerce.us

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CLIENT TESTIMONIAL
“Having experienced professionals as our single point of contact has been a huge advantage.Working with the EzCommerce team feels like being part of a family.We can finally focus on growth — not just sales.”
Volkan Tekin
Owner - Personalize Ornaments