Terms & Conditions
Last updated: November 11, 2025
These Terms and Conditions govern your use of EZCommerce’s websites and your engagement of EZCommerce US, LLC for professional services. By accessing our site or signing an Agreement with us, you agree to these Terms.
1) Who we are
EZCommerce US, LLC27 Mauchly, Suite 207, Irvine, CA 92618, USA
“EZCommerce,” “we,” or “us” refers to EZCommerce US, LLC. “You” or “Client” refers to the customer or site visitor.
2) Agreement structure
Services are provided under a written
Agreement that incorporates these Terms. The Agreement sets scope, deliverables, timelines, fees, payment terms, and any service levels. If there is a conflict between these Terms and the Agreement, the Agreement controls for that engagement. Any amendment to the engagement must be in a written amendment to the Agreement signed by both parties.
3) Key definitions
Agreement: The written contract between EZCommerce and Client that references these Terms.
Services: Professional services we perform as defined in the Agreement.
Deliverables: Work product we create for you under the Agreement.
Client Materials: Items you provide, including brand assets, content, product data, and account access.
Confidential Information: Non-public information disclosed by a party that is identified as confidential or should reasonably be considered confidential.
Third-Party Platforms: External services or systems used in connection with the Services.
4) Using our website
Your use of our websites is subject to these Terms and our Privacy Policy. Do not misuse the site, attempt unauthorized access, or copy site content except as permitted by law. Site content is provided “as is” for general information.
5) Services and scope
We will provide the Services described in the Agreement. Items not expressly listed are out of scope. Requested changes will follow Section 10.
6) Client responsibilities
You agree to:Provide timely access to required accounts, assets, product information, and stakeholders.Maintain accurate product data and any platform identifiers that may be required.Fund and pay any Third-Party Platform charges directly, including taxes and fees.Review and respond to approvals and questions within a reasonable time.Comply with applicable laws and platform policies.
Unless the Agreement states otherwise, our Services do not include account health management, customer message handling, public review responses, legal advice, or influencer outreach.
7) Fees and payment
Fees, billing cadence, payment method, and any minimum increments for hourly work are specified in the Agreement. Invoices are due as stated there. You are responsible for bank, card, or processing fees and applicable taxes other than our income taxes. Late amounts may accrue a reasonable late charge or interest as permitted by law, and we may pause work for nonpayment.
8) Third-Party Platforms and budgets
Charges from Third-Party Platforms are paid by you directly. We do not mark up those charges. You control budgets and approvals. Platform performance and availability are outside our control. Results can vary due to competition, seasonality, product and pricing changes, creative quality, and platform updates.
9) New categories, brands, or channels
Launching a new product category, brand, or channel may require additional onboarding or configuration. Any added effort and timing will be reviewed with you and, if applicable, captured in a written amendment to the Agreement.
10) Change requests and out-of-scope work
If you request work outside the agreed scope, we will confirm the impact on fees and timing in a written amendment to the Agreement. We will not proceed until both parties agree in writing.
11) Service levels and communications
We will use commercially reasonable efforts to respond during normal business hours on business days. Meeting cadence, response targets, and reporting, if any, will be set in the Agreement.
12) Intellectual property
Client Materials remain your property. You grant us a nonexclusive license to use them to perform the Services.
Pre-existing IP owned by either party remains that party’s property.
Deliverables specifically created for you and fully paid for will be assigned to you upon final payment, except for our pre-existing IP, internal tools, templates, and methodologies. We grant you a license to those items as reasonably required to use the Deliverables.We may use non-client-specific learnings, know-how, and generalized skills developed while performing the Services.
13) Portfolio and attribution rights
You permit us to reference your brand name and non-confidential results in our portfolio, sales materials, and case studies. If you prefer not to be featured, notify us in writing and we will remove future references.
14) Confidentiality
Each party will protect the other’s Confidential Information and use it only to perform under the Agreement and these Terms. The duty does not apply to information that is public, already known, independently developed, or rightfully received without a duty of confidentiality. If legally required to disclose, a party will give notice when lawful to do so.
15) Data protection and security
Each party will handle personal data in accordance with applicable laws and our Privacy Policy. If the Services require processing personal data on your behalf, the parties will enter into any required data processing addendum. You are responsible for securing your access credentials and platform accounts.
16) Compliance and acceptable use
You are responsible for product compliance, claims, and listings. We do not provide legal or regulatory advice. You must not direct us to publish unlawful, infringing, misleading, or unsafe content. We may decline or suspend work that we reasonably believe violates law or platform policy.
17) Warranties and disclaimers
Each party warrants it has authority to enter the Agreement. We will perform the Services in a professional and workmanlike manner. Except for the foregoing, the Services and Deliverables are provided “as is” without warranties of merchantability, fitness for a particular purpose, or noninfringement. Outcomes are not guaranteed.
18) Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Each party’s aggregate liability arising out of or related to the Services will not exceed the amount paid or payable to us for the three months prior to the event giving rise to the claim, except for your payment obligations or a party’s breach of confidentiality or infringement of IP rights.
19) Indemnification
By Client: You will defend and indemnify us from claims arising out of Client Materials, your products, your misuse of the Services, or your violation of law or platform rules.
By EZCommerce: We will defend and indemnify you from third-party claims that our unmodified Deliverables, as provided by us, infringe intellectual property rights, except to the extent caused by Client Materials, your instructions, or combinations we did not supply.
20) Term and termination
Term, renewal, and any notice periods are defined in the Agreement. Either party may terminate for material breach if the breach is not cured within the period stated in the Agreement after written notice. We may suspend Services for nonpayment or legal compliance concerns. Upon termination, you will pay for Services performed and approved expenses through the effective date.
21) Effect of termination
Upon receipt of all amounts due, we will provide completed Deliverables and available reports within a reasonable time. Each party will return or destroy the other party’s Confidential Information on request, subject to routine backups and legal retention.
22) Subcontractors
We may use qualified subcontractors. We remain responsible for the performance of our obligations.
23) Non-solicitation
During the engagement and for twelve months after it ends, neither party will solicit for employment any employee who directly worked on the engagement without prior written consent. General job postings are not a solicitation.
24) Force majeure
Neither party is liable for delay or failure to perform due to events beyond reasonable control, including outages, labor issues, acts of God, war, government action, or platform-level disruptions.
25) Third-party services
Third-Party Platforms and tools are provided by their owners subject to their terms. We are not responsible for third-party downtime, policy changes, or data loss.
26) Governing law and venue
These Terms and any Agreement are governed by the laws of the State of California without regard to conflict rules. Courts located in Orange County, California have exclusive jurisdiction. Each party consents to personal jurisdiction there.
27) Notices
Legal notices must be in writing and sent to the addresses set in the Agreement or to any updated address provided in writing. Email with confirmation of receipt is acceptable for routine communications.
28) Changes to these Terms
We may update these Terms for legal, operational, or security reasons. The current version will be posted on our website with the effective date. If changes materially affect an active Agreement, we will notify you and discuss appropriate next steps.
29) Assignment
Neither party may assign the Agreement without the other party’s written consent, except to an affiliate or in connection with a merger, reorganization, or sale of substantially all assets, provided the assignee assumes all obligations.
30) Entire agreement, severability, no waiver
These Terms together with the Agreement are the entire agreement between the parties regarding the subject matter. If a provision is found unenforceable, the remainder continues in effect. A failure to enforce is not a waiver of future enforcement.
31) Contact
For questions about these Terms, contact: Email: info@ezcommerce.co
Mail: EZCommerce US, LLC, 27 Mauchly, Suite 207, Irvine, CA 92618, USA
Answers to your top questions
Find clear, practical answers to the most common questions about our e-commerce services, process, and support.
We provide end-to-end marketplace management, advertising, analytics, and D2C support. Our team covers strategy, creative, media buying, operations, and reporting for brands selling on Amazon and their own stores.
We start with a detailed audit and goal alignment, then create a 90-day plan. Weekly updates, transparent reporting, and a dedicated team ensure steady progress and clear next steps.
We support Amazon (1P and 3P), Walmart, Shopify, WooCommerce, and integrate with internal teams or act as your external e-commerce department. Our approach adapts to your business model and category.
Our plug and play stack gives clean tracking and clear decisions: GTM and GA4 with CAPI, AMC cohort toolkits, product level P and L, and a replenishment planner tied to FBA, WFS, and 3PL routing. We grow across four pillars — Traffic, Conversion, Inventory, Profitability — so media, CRO, pricing, and stock move together. And we run Amazon, Walmart, and D2C in a single cadence with a 90 day roadmap, a weekly MMM view, and biweekly governance. One plan. One team. Predictable execution.
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Have a question? Email us at info@ezcommerce.us
